Restart the system after uninstalling piccure+. In Windows you can download and run the new installers after uninstalling piccure+ (control panel). On Mac you can simply copy piccure+ from the “old” plugins folder to the new. I liked this software for sharpening but as the company seems dead, do you know any other software using the same kind of sharpening (adaptive deconvolution) ? Michael Hirsch using his academic email on monday. I will let you know if I get any news from him. As there were several people with these problems there seems to be a problem in Tübingen.

Most of the times there is a Mail in trash folder either at Martin Hirsch account or at your account.

Thus, if you wrote to the support and you received nothing back it looks like there is something wrong with the eMail traffic. I told you that I immediately received an automatic answer including a ticket number for my asking for support (or actually, letting them know that there is some need for clarification). It should be no problem to reach there somebody being able to speak English (I would expect this). On the homepage in my link above you can also find a phone number - did not try it so far - but if someone wants to contact him there seems to be this option possible, too. I found his name also at a website of university Tuebingen - or at least a scientific institute working in the field of astronomy. I have this information from their website: Michael Hirsch is the new boss of the company offering piccure+

Piccure plus activation key